Use the tracking tool below to follow your order, see delivery updates, and know exactly when your package will arrive. Enter your tracking number to get the latest information instantly.
Welcome to Euphorama! Ensuring a smooth and satisfactory shopping experience is our top priority. Please review the information below to understand our shipping terms and conditions before placing an order. For details on refunds, please refer to our separate refund policy.
Enjoy FREE standard shipping on all orders, with no hidden fees or additional costs at checkout. Here's what to expect:
Orders are processed within 2-3 business days after order confirmation, excluding weekends and holidays. Please note that the processing time is separate from the estimated shipping time. Once your order has shipped, you will receive a notification with tracking details.
Our estimated delivery time is 7-14 business days, depending on your location. Please note that actual delivery times may vary due to factors such as customs processing and courier delays. Below are the estimated shipping times for our key regions:
Ensure accurate shipping rates and a seamless delivery by providing the correct address at checkout.
Although we aim to deliver goods within the estimated time frames provided, we cannot guarantee delivery dates or accept liability for deliveries outside these time frames. Because we rely on third-party shipping carriers to facilitate deliveries, we cannot accept liability for out-of-pocket costs or other expenses resulting from delayed shipments.
We are not liable for deliveries affected by:
No refunds will be issued for circumstances beyond our control. If a courier fails to deliver an order correctly and/or tracking shows the order was incomplete or lost in transit, we will work with you to reship the order.
IMPORTANT: We are not responsible if a package cannot be delivered due to missing, incomplete, or incorrect destination information. We do not provide refunds for packages returned to sender for any reason.
Please double-check and enter your correct shipping information at checkout. If shipping information is entered incorrectly before your item ships, we are not responsible for lost or misdelivered packages.
If you realize you've made an error in your shipping information, please email us immediately at support@euphorama.com. If the package has already been shipped, a reshipment fee will apply in order to send the package to the corrected address.
At Euphorama, we aim to provide an enjoyable, worry-free shopping experience. We offer:
All orders qualify for free secured shipping, making our products more accessible and affordable.
For added peace of mind, our Priority Insured Shipping service ensures that your package is fully protected from the moment it leaves our warehouse until it arrives at your doorstep. This service includes:
Please note: The Priority Insured Shipping fee is non-refundable, as it is collected to cover insurance and expedited handling costs.
Shipping costs, including any paid shipping upgrades such as Priority Insured Shipping, are non-refundable. These fees are collected to cover carrier and handling expenses and cannot be returned regardless of order outcome, including returns or cancellations.
For information on returns and refunds, please refer to our separate refund policy. If you have any questions or concerns about shipping or a specific order, please contact our customer support team. We are here to assist and ensure your satisfaction.
Support Email: support@euphorama.com
Address:
Euphorama
2300 Lakeview Parkway, Suite 700
Alpharetta, Georgia, 30009
United States of America
Use the tracking tool below to follow your order, see delivery updates, and know exactly when your package will arrive. Enter your tracking number to get the latest information instantly.