Return and Refund Policy

At Euphorama, customer satisfaction is our top priority. Our return and refund policy is designed to make your shopping experience as smooth and risk-free as possible. Please review the following key information to understand how our 30-day money-back guarantee and free returns work.

30-Day Money Back Guarantee

If a product does not meet expectations, return it within 30 days of purchase for a full refund. Try out the product risk-free, knowing that satisfaction is guaranteed. Our priority is to ensure that each purchase is a confident and rewarding one.

Free Returns

We offer hassle-free returns for customers in the United States, Australia, Canada, and the United Kingdom. Reach out to our customer support team at support@euphorama.com or +1-800-705-2198 to initiate your return. We'll provide a pre-paid shipping label, making the return process as simple and convenient as possible.

Damages and Issues

Inspect orders upon arrival. If an item arrives defective, damaged, or incorrect, contact us immediately so we can resolve the issue quickly and efficiently. Our team is dedicated to ensuring that every product meets the highest quality standards.

Refunds and Exceptions

Once returns are received and inspected, refunds are processed within 5-7 business days. Please note that certain items, such as personalized products, health and beauty items, and clearance goods, are non-returnable. We appreciate your understanding and are here to assist with any questions.

For further assistance or inquiries regarding our refund policy, please contact us:

Support:
Email: support@euphorama.com
Phone: +1-800-705-2198
Address:
Euphorama, 2300 Lakeview Parkway, Suite 700, Alpharetta, Georgia, 30009, United States of America